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Posted on Tue, 01/31/2012 - 12:13 AM by
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Google emailed to let me know the merged-with-Richland issue was being fixed. Sure enough, the Richland office now has its own listing, no sign at all of anything related to Cari’s account. Good for them. In the meantime, I updated Cari’s business name while all this was going on. I removed “Windermere Real Estate” and replaced it with “Real Estate Agent,” which seems to have helped disassociate the listing with the Windermere office listings. But her listing has been merged again … only not with the main Windermere office in Kennewick, and not with one of her fellow agents, but it’s been merged with two other agents in her same office. Here’s the link for the live version, and here’s a screenshot showing everything that’s screwed up with this listing. (click for larger version)
Google has Cari’s business name, street address, office phone and fax number correct. And the middle three images in the “Photos & Videos” section are hers. Yay! But the rest of the listing is a strange conglomeration of her listing with the listings that belong to two other agents in the same building: Dallas Green and Chris Powell. It has Dallas as the main photo, and then Chris’ photo shows down below in the “Photos & Videos” section. The worst thing is that it has Chris’ mobile number, not Cari’s … ergo, no calls for her from Google Places. There are several pieces of content not from Cari’s account, but I don’t know where they’re from: the business hours, the “Real Estate Agency” category, the description and the video down in the lower right. As I said in the post a couple weeks ago … SIGH. We still have some data cleanup to do on her non-Google listings, which probably still reflect the old Richland address. But, as best I can tell, that has nothing to do with this merging problem. She’s not being merged with anyone in Richland — this is a purely Kennewick address issue, and the problem is that Google still sucks at dealing with multiple business owners at the same address. Stay tuned for the further adventures of a Google Places listing gone haywire….I’m going to go use the “Report a Problem” and troubleshooter form right now and will include a link to this post for Google’s enjoyment. Hey! RSS Subscriber: Have you purchased my e-book, “How to SEO Your Site in 60 Minutes”? If not, what are you waiting for? It’s only $25 (for the time being). Find out why Search Engine Guide said, “I can almost promise that following the advice in the book will earn you your money back ten to one hundred times over.” Here’s where to learn more: E-Book: How to SEO Your Site in 60 Minutes. This is a post from Matt McGee's blog, Small Business Search Marketing. As Promised, Google Unmerged and Re-Merged My Wife’s Google Places Listing MORE NEWS FROM SMALL BUSINESS SEMHow NOT To Get Good Reviews in Google PlacesThe topic of fake reviews in Google Places (which has been around for what seems like forever) is getting airtime on Denver TV. Why I’m Not Sure Google Will “Nail” the Places-Plus IntegrationDavid Mihm wrote an epic post earlier this week about the eventual merge/integration of Google Places and Google Plus. (It would help if you read that post before continuing on here.) SBSM Flashback: May 2011For those of you who are new SBSM readers & subscribers, here’s a list of noteworthy posts you probably missed from one year ago. I try to put together a post like this each month to introduce new readers to old content that might be worth reading. Google’s Freshness Algorithm in ActionReal quick post here (I hope) about fresh content in Google’s search results. Background Google has been emphasizing fresh content in its search results for some time now. That link goes back to November 2011, and when I write on Search Engine Land about Google’s monthly search quality ... The Fallacy of Timing Blog Posts & Social Media UpdatesStudies that claim to tell you when the best time to publish a blog post or share content socially are, in my opinion, mostly a load of crap. RELATED SMALL BUSINESS NEWSHow and Why I Use LinkedIn Groups to Build My BusinessAs I’ve written here in the past, I think there are solid business reasons for participating in most social networks these days, but if your business sells primarily to other businesses, you must get more active on LinkedIn. LinkedIn is not the biggest or most talked about network these day, bu... Is Seek or Shout the Holy Grail for PR, Bloggers and the Disconnected Media?This is a guest post from Yvette Pistorio of Cision. Two shifts have dramatically changed the way media and public relations professionals interact over the past few years: the move away from email in favor of online social channels, and the emergence of versatile, freelance content creators who ar... Content marketing is important but not free!One of the things that irks me is when I hear a marketing “expert” extoll the virtues of content (or social or digital) marketing and to close the sale — they remind their audience — “and best of all, it’s free.” A Very Short Message to the Shitdiots at @KloutA Very Short Message to the Shitdiots at @Klout originally appeared on Danny Brown - under a Creative Commons license. State of IndependenceYears ago I worked in retail on both sides. I started out working for an electrical goods chain store, then moved onto a smaller local one. |
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The fun continues with my wife’s business listing in Google Places! As expected, Google has unmerged her listing with the Windermere Real Estate office in Richland. But it’s since re-merged the listing and created an even bigger mess. Ready to follow along?