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Posted on Mon, 02/6/2012 - 07:30 PM by
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Business owners are often natural sales people. They love to talk about their successes – and yes, occasionally glaze over their setbacks, their shortcomings. It’s human nature, in fact.
But when it comes to green business, there are risks to downplaying your weaknesses or only trumpeting achievements:
Another problem is that there are many companies these days guilty of “greenwashing,” or plastering green leaves and vague words like “natural” and “pure” on their packaging when there’s little substance behind them. This only makes consumers more mistrustful of all green messaging. They have to look more closely to find out if it’s for real. To really make an impression on consumers anymore, a business’s environmental sustainability efforts need to feel genuine, transparent and earnest. Here, then, are four ways to improve the authenticity of your green efforts: 1. Dig for data. Sustainability leaders are focusing more and more on tracking and analyzing data. They know how many gallons of water they’re saving each year, or how much emissions are created transporting their products from a factory in China to their U.S. distribution centers. Communicating real numbers and targets to your customers adds credibility and brings your initiatives to life. 2. Don’t overplay “green marketing.” Don’t fall into the trap of thinking being green is all about image and messaging. In fact, it might be better to not think about your green efforts as marketing at all. Think about them as something you want to communicate to customers. But when it comes to actual marketing, focus on other benefits of your products – whether it’s their design or usefulness. Research shows most consumers consider eco-friendliness a secondary purchasing concern, anyway. 3. Increase transparency. Give consumers more substance about your green initiatives. Write a sustainability plan and track your annual progress. Devote a part of your web site to your green efforts, so consumers can easily find it if they’re interested. 4. Expose your challenges. As you talk about your green successes, don’t forget to discuss the challenges. Let your customers know when you miss a sustainability target – and why. Explaining the hurdles involved with reaching your goals only adds legitimacy and shows you’re truly committed to reducing your environmental footprint. 100% Natural Photo via Shutterstock MORE NEWS FROM SMALL BUSINESS TRENDSNominations Are Open for the Small Business Influencer Awards!Does a special person or company come to mind when you think of someone or something important in the world of small business? Perhaps you think of a client of yours. Or maybe a favorite vendor or supplier, or a software app that has transformed your small business or made it more profitable. Or perhaps you think of a favorite journalist who covers issues important to small businesses. G8 Leaders Call for Growth: Six Things You Can DoLeaders the world over including those at this week’s G8 Summit are calling for economic growth, not just budget tightening, in an effort to combat world market instability and speed recovery. But for all the talk in policy circles, this growth will ultimately come from the private sector and especially here in the U.S., from small to medium sized businesses that create many of the jobs and employ many of the workers already in our economy. Here’s a look at the economic growth G8 leaders are calling for and six things you can do to promote growth in your business today. Can a Gas Tax Fuel Clean Energy Innovation?With gas prices already reaching nearing $4 per gallon in many places, most business owners don’t relish the idea of them rising even further. Yet, some people are still calling for the government to deliberately increase them – by raising the gas tax. What Job Are You Helping Your Customers Do?Marketing is often described in terms of a product life cycle. The development, the launch, continued support, and finally, discontinuation all have specific marketing efforts associated with them. From social contests to reduced prices and giveaways, the emphasis is nearly always on the product or service provided. However, this does not take into account the way that customers actually search for and find products. Small Business Loans and Small Loans to BusinessA few weeks ago, I wrote about the decline in “small loans to business” during the Great Recession and economic recovery that followed. Now I am back to tell you that data on “small business loans” paints an even worse picture of the small business credit markets. RELATED SMALL BUSINESS NEWSHow Ads on Your Site Can Affect SEO (Video)Your search rankings could be suffering if there are a number of advertisements above the content on your website. ... SBA Seeks to Boost Small-Dollar Loans With New Push (Video)The SBA is looking to increase the number of smaller loans in underserved communities with a new push. ... You’re the Boss Blog: A Start-Up Wants to Help You Cut Through the Clutter and Noise OnlineOne concern: the pitch could have done a better job of discussing the potential for competition. ... First State Bank Of Nebraska Recognized As Community Lender For 2012The First State Bank of Nebraska has been recognized as the Rural/Community Lender of the year 2012. SBA has recognized the bank for its efforts in Nebraska. State Bank Nebraska has served the community in a number of ways. Want the Right Stuff? Start With Your Help-Wanted AdA top-performing team starts with writing a thorough and accurate job description. Consider these five tips. ... |
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