Burger King Presses into Coffee Battle

McDonald's Owner/Operators Temperature Check

Recently, I gained additional perspective of the detailed issues and discontent in the McDonald's US franchisee (owner/operator) community.  McDonald's (MCD) has had a r

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An Audacious Business Goal that was as Big as a Buffalo

More than 15 years ago I was struggling in the beef cattle industry because I was doing things exactly the way everyone else was doing them—raising cattle and then taking them to the feedlot. It’s a great business when things are good but when the market is down you are in the dumps as well.

Franchising Myth Six: Many Franchises Means Critical Mass of Market Penetration

Too many prospective franchise buyers I know assume that a franchise is successful because it is “big enough” to sell franchises or because it already has hundreds of franchises in operation.

Nobody Asked me, But... A Hotel Consultant's Eclectic Opinions

For the past 25 years, I have written hundreds of articles, columns, essays, editorials and blogs.  They have appeared in many different formats.

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Forty Six Million Reasons Why Restaurants Should Think Ahead

Note from John Gordon: Several 'fast casual' summits will be conducted beforehand. Steve and I feel the future of food retail is not to look back and see what worked in the past, but to look forward, thinking carefully about the customer. The following are Steve's good thoughts:

 

Au Contraire, Mon Ami

Is there anything the U.S. press likes more than a piece of news that makes the French look less French and more, well, American?

Should I Franchise My Business?

If you own a business, you may have considered expanding by franchising. Other companies have found success through franchising, so why couldn't you?

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Franchise Succession Planning

What happens to a franchise if a franchisee passes away? Can the franchise be transferred to a qualified successor? Or will the business automatically be terminated?

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A Legacy for My Grandchildren

One of the main reasons why we all work hard is to leave something behind for our kids and grandkids. The choices we make today have consequences we can’t even imagine in the future.

Franchising Myth Five: Franchising Provides A “Proven Franchise Business System”

Franchising provides a "proven franchise business system" is a myth I hear from prospective franchisees all the time.

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